Privacy Policy

1. Who We Are

Cloud Companion is a virtual assistant service run by Poppy Newman. We provide digital support services to individuals and small businesses.

If you have any questions about this policy or how we handle your data, you can contact us at:
📧 cloud-companion@outlook.com

2. What Data We Collect

We may collect and store the following types of personal data:

Name
Email address
Phone number (if provided)
Business or company name
Details you provide in contact forms or enquiry emails
Information about your preferences or services requested
Analytics data (via website tools such as Google Analytics, IP address, browser type, etc.)

3. How We Use Your Information

We collect this information to:

Respond to your enquiries and provide services
Send invoices or updates related to your project
Communicate via email regarding your account or services
Improve our website and service offerings
Maintain internal records and client history

We do not sell, rent, or trade your personal data to third parties.

4. How Your Data is Stored

Your information is securely stored on password-protected systems, including cloud-based platforms (Cloud drive). Access is restricted to authorised personnel only.

5. Third-Party Services

We may use third-party tools which may collect anonymous data. These providers have their own privacy policies and are GDPR-compliant where required.

6. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent to data processing at any time

To exercise any of these rights, email: cloud-companion@outlook.com

7. Cookies

Our website may use cookies to enhance user experience. These are small files stored on your device to help the site run smoothly and analyse site traffic. You can disable cookies via your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.